Job Description
Join our award-winning team at Oceanfront Hospitality Group as a Front Desk Agent! We're urgently seeking charismatic professionals to deliver exceptional guest experiences at our premier Virginia Beach location. Enjoy competitive pay, flexible shift schedules, and career growth opportunities in a vibrant coastal environment. If you thrive in fast-paced hospitality settings and possess outstanding communication skills, we want to meet you!
Responsibilities
- Manage guest check-in/check-out processes with precision and efficiency
- Handle reservation inquiries and modify bookings using property management systems
- Address guest concerns promptly with solutions-focused approach
- Process payments, manage cash floats, and reconcile daily transactions
- Coordinate with housekeeping and maintenance teams for guest requests
- Maintain accurate guest records and confidential information
- Support hotel operations during peak occupancy periods
Qualifications
- Minimum 1 year front desk or hospitality experience
- Proficiency in property management systems (e.g., Opera, Delphi)
- Exceptional verbal communication and conflict resolution skills
- Ability to multitask effectively in high-pressure environments
- Valid driver's license and reliable transportation
- Flexible availability including nights, weekends, and holidays
- Basic knowledge of Virginia Beach tourism attractions
- Professional appearance and positive attitude