Job Description
We are urgently hiring a professional and welcoming Front Desk Agent to join the Albuquerque team. If you thrive in a fast-paced environment and excel at providing exceptional customer service, we want to hear from you immediately.
As a key member of our front-line team, you will be the first point of contact for patients and visitors, setting the tone for their entire experience with our organization. We offer a competitive salary, comprehensive benefits, and the opportunity to grow within a stable organization.
What We Offer:
- Immediate start available for the right candidate.
- Competitive hourly pay range.
- Health, dental, and vision insurance.
- Paid time off and holiday pay.
Responsibilities
- Welcoming patients and visitors with a warm, professional greeting upon arrival.
- Answering and directing phone calls to the appropriate departments or staff members.
- Managing the front desk reception area to ensure a clean, organized, and welcoming environment.
- Assisting with patient check-in and check-out processes, including verifying insurance information.
- Processing payments and handling financial transactions accurately.
- Maintaining and updating patient records and filing systems.
- Coordinating appointment schedules and managing calendars.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in a front desk, receptionist, or customer service role is preferred.
- Strong verbal communication and interpersonal skills.
- Proficiency with Microsoft Office Suite and computer systems.
- Ability to multitask and prioritize tasks in a busy medical setting.
- Professional appearance and a friendly, approachable demeanor.