Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent in Kansas City! We're urgently seeking enthusiastic individuals to deliver exceptional guest experiences at our premium downtown location. No prior experience required – we provide comprehensive training to kickstart your hospitality career. Enjoy competitive pay, flexible scheduling, and growth opportunities within our expanding network of luxury properties. If you're a people person with a passion for service, apply today!
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and services to guests
- Maintain a clean, organized front desk environment
- Assist with special event coordination as needed
Qualifications
- No experience required – training provided!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficient in basic computer applications
- Excellent problem-solving abilities
- Professional appearance and demeanor
- Ability to work flexible shifts (nights/weekends)
- Positive attitude and service-oriented mindset