Job Description
Are you a people person looking for a rewarding role that fits your weekend schedule? Apex Hospitality Management is seeking a dedicated and professional Front Desk Agent to join our team in Mesa, AZ. We value our team members and offer a supportive environment where you can shine.
Why Join Us?
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Flexible Schedule: Enjoy the best of both worlds with reliable weekend hours.
- Professional Growth: Opportunities for advancement within the hospitality industry.
- Great Team Culture: Work with a positive and energetic team.
As the first point of contact for our guests, you will set the tone for their stay. We are looking for someone who is detail-oriented, friendly, and ready to provide exceptional customer service.
Responsibilities
- Welcoming guests with a warm and professional demeanor upon arrival.
- Managing the front desk operations, including check-ins, check-outs, and key management.
- Answering incoming calls and responding to emails promptly.
- Processing payments and handling guest inquiries with efficiency.
- Assisting with mail delivery and maintaining a clean and organized reception area.
- Collaborating with housekeeping and maintenance teams to ensure guest satisfaction.
Qualifications
- Previous experience in a front desk or customer service role is preferred.
- Strong communication and interpersonal skills.
- Ability to work weekends (Saturday and Sunday) consistently.
- Proficiency in basic computer applications and property management systems.
- Professional appearance and attitude.
- Must be able to stand for extended periods and lift moderate weights.