Job Description
Join our award-winning hospitality team as a Front Desk Agent and kickstart your career in luxury guest services! We're seeking energetic weekend warriors to deliver exceptional experiences at our downtown Houston property. No experience neededâjust your passion for people and a willingness to learn. Enjoy competitive pay, flexible scheduling, and growth opportunities within our global brand. Training provided for all new hires!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards in cleanliness and professionalism
- Assist with valet services and luggage handling
Qualifications
- No experience requiredâwelcoming all backgrounds!
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to stand for extended periods
- Weekend availability (Sat/Sun shifts required)
- Positive attitude and customer service mindset
- Valid Texas driver's license (for valet duties)