Job Description
Join Austin's premier hospitality destination as a Weekend Front Desk Agent! We're seeking dynamic professionals to deliver exceptional guest experiences during peak weekend hours. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in a vibrant downtown setting. If you thrive in fast-paced environments and possess a passion for service, apply today!
Responsibilities
- Manage guest check-in/check-out processes with accuracy and efficiency
- Handle reservations, payments, and billing inquiries
- Address guest requests and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Maintain front desk organization and security protocols
- Process cash and credit card transactions
- Act as hotel ambassador for local attractions
Qualifications
- 1+ years hospitality or customer service experience
- Exceptional communication and problem-solving skills
- Ability to work weekends and holidays
- Proficiency in hotel management systems
- Strong multitasking and organizational abilities
- Basic math and cash handling skills
- Positive attitude under pressure
- High school diploma or equivalent