Job Description
Join our award-winning team as a Weekend Front Desk Agent at Grand Hospitality Group! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our premium Wichita location. This role offers competitive pay, flexible scheduling, and comprehensive training – perfect for launching your hospitality career. Enjoy weekends off during the week while earning $13.50-$16.50 hourly plus tips and benefits. If you're a people person with a passion for service, apply today!
Responsibilities
- Efficiently check guests in/out using our property management system
- Manage reservations and handle guest inquiries with professionalism
- Process payments and maintain accurate cash handling procedures
- Resolve guest concerns promptly and escalate complex issues
- Coordinate with housekeeping and maintenance teams
- Perform administrative tasks including answering phones and managing mail
- Maintain a pristine front desk environment
Qualifications
- No experience required - we provide full training!
- Exceptional customer service mindset
- Basic computer proficiency (typing, email)
- Strong communication and problem-solving skills
- Ability to work weekends and holidays reliably
- High school diploma or equivalent preferred
- Must be able to stand for extended periods