Job Description
Join our award-winning team at Grand Plaza Hotel as a Front Desk Agent! We're seeking enthusiastic individuals to create memorable guest experiences during weekend shifts. No prior experience required – we provide comprehensive training. Enjoy competitive pay, flexible scheduling, and a supportive environment in Sacramento's vibrant downtown. If you're passionate about hospitality and ready to start your career, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management software
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional interactions
- Assist with valet services and luggage handling
Qualifications
- High school diploma or equivalent (18+ years old)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and adaptability
- Basic computer proficiency and willingness to learn systems
- Positive attitude with customer service focus
- Ability to stand for extended periods and lift 25 lbs
- Reliable weekend availability (Sat/Sun)
- No experience necessary – training provided!