Job Description
Are you a welcoming professional looking for a rewarding weekend opportunity? Join the Summit Hospitality Group in the heart of Denver! We are seeking dedicated Front Desk Agents to join our dynamic team for our high-volume weekend shifts.
We pride ourselves on exceptional guest experiences and a supportive work environment. If you are looking for hotel jobs in Denver that offer flexibility, competitive pay, and growth opportunities, this is the perfect fit for you.
Why Join Us?
- Flexible weekend schedules (Saturday & Sunday).
- Competitive hourly wage with performance bonuses.
- Employee discounts on dining and amenities.
- Professional development and training programs.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression and setting the tone for their stay.
- Process check-ins and check-outs efficiently using the property management system (PMS).
- Answer phone calls and respond to emails with professionalism, accuracy, and a friendly tone.
- Handle guest inquiries regarding local attractions, dining, and transportation with expert knowledge.
- Assist with concierge requests, including restaurant reservations and transportation bookings.
- Maintain the cleanliness and organization of the front desk area, lobby, and reception space.
- Collaborate with housekeeping and maintenance teams to ensure room readiness and guest satisfaction.
Qualifications
- Previous experience in hospitality, hotel front desk operations, or customer service is preferred.
- Strong verbal communication and interpersonal skills.
- Ability to work flexible shifts, including weekends, holidays, and evenings as needed.
- Proficiency in Microsoft Office Suite and property management software.
- Professional appearance and a positive, problem-solving attitude.
- High school diploma or equivalent required.