Job Description
Join our award-winning downtown Minneapolis hotel as a Weekend Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences during peak weekend operations. Enjoy competitive pay, flexible scheduling, and a dynamic work environment in the heart of the city's vibrant entertainment district. Perfect for hospitality enthusiasts seeking weekend-focused roles with growth opportunities.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions
- Maintain a clean, organized front desk area
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency with Opera or similar property management systems
- Exceptional communication and problem-solving skills
- Ability to work independently and multitask in fast-paced environments
- Flexible weekend availability (Fri-Sun)
- Basic math and cash handling skills
- Positive attitude with strong attention to detail