Job Description
Join Nashville's premier luxury hotel as a Front Desk Agent and become the heart of our guest experience! We're seeking energetic professionals to deliver exceptional service during weekend shifts. If you thrive in fast-paced environments and love creating memorable stays, this is your perfect opportunity. Enjoy competitive pay, flexible scheduling, and a vibrant team atmosphere in the heart of Music City.
Responsibilities
- Efficiently check guests in/out using PMS systems
- Manage reservations and room assignments
- Process payments and handle cash/credit transactions
- Resolve guest inquiries and complaints promptly
- Coordinate with housekeeping and maintenance teams
- Maintain accurate guest records and billing information
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience
- Proficiency with hotel management software
- Exceptional communication and problem-solving skills
- Ability to work flexible weekends and holidays
- Basic knowledge of Nashville attractions preferred