Job Description
Join our award-winning team at Grand Hospitality Group as a Part-Time Front Desk Agent! We're seeking charismatic professionals to deliver exceptional guest experiences at our premium Oklahoma City location. This role offers flexible scheduling, competitive pay, and opportunities for advancement in the hospitality industry. If you thrive in dynamic environments and take pride in creating memorable stays, we want you on our team!
Responsibilities
- Check in/out guests efficiently while maintaining accuracy in reservation systems
- Handle guest inquiries with professionalism and resolve issues promptly
- Process payments and manage billing transactions securely
- Coordinate with housekeeping and maintenance departments for guest requests
- Perform daily audits of front desk operations and documentation
- Assist with local area recommendations and concierge services
- Maintain a clean, organized front desk area at all times
Qualifications
- High school diploma or equivalent required
- 1+ years experience in customer service or hospitality preferred
- Proficient with property management systems (e.g., Opera, StayNTouch)
- Strong communication and multitasking abilities
- Flexibility to work evenings, weekends, and holidays
- Basic knowledge of Oklahoma City tourism and attractions
- Valid driver's license for local errands if needed
- Ability to stand for extended periods