Job Description
Join our dynamic team at Austin Hospitality Group and become part of Austin's premier hospitality experience! We're seeking energetic individuals to deliver exceptional service to our guests while enjoying the vibrant culture of the Live Music Capital of the World. Flexible schedules available with competitive pay and growth opportunities.
Responsibilities
- Deliver exceptional guest service across front desk, concierge, and housekeeping operations
- Manage check-in/check-out procedures and handle guest inquiries
- Maintain immaculate guest rooms and public areas
- Process reservations and manage room inventory
- Collaborate with cross-functional teams to ensure seamless operations
- Resolve guest concerns promptly and professionally
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends
- Attention to detail and problem-solving abilities
- Basic computer literacy and POS system experience
- Valid Texas driver's license (if driving required)
- Ability to stand/walk for extended periods