Job Description
Join our award-winning hospitality team at Grand Plaza Hotel Houston as a Front Desk Agent! We're seeking friendly, energetic individuals to deliver exceptional guest experiences during our high-demand weekend shifts. No prior experience required – we provide comprehensive training to set you up for success. If you thrive in fast-paced environments, love interacting with diverse people, and want to kickstart your career in hospitality, this is your perfect opportunity!
What We Offer:
- Competitive hourly pay + tips
- Flexible weekend schedules (Fri-Sun)
- Free employee meals & uniform
- Clear career advancement paths
- Supportive team culture
Responsibilities
- Warmly greet and check-in/check-out guests with efficiency and professionalism
- Manage reservation systems and room assignments accurately
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain billing records
- Coordinate with housekeeping and maintenance teams
- Uphold strict cleanliness and safety standards
- Assist with luggage and special guest requests
Qualifications
- High school diploma or equivalent (no experience required)
- Exceptional communication and interpersonal skills
- Basic computer proficiency (training provided)
- Strong problem-solving abilities
- Ability to stand for extended periods
- Flexible availability for weekends and holidays
- Positive attitude with customer service focus
- Valid Texas driver's license (if applicable)