Job Description
Join our vibrant hospitality team at Grand Bay Hotel Tampa as a Front Desk Agent! We're seeking enthusiastic individuals to deliver exceptional guest experiences during weekend shifts. No prior experience is necessary – we provide comprehensive training to kickstart your career in hospitality.
Why You'll Love Working With Us:
- Competitive weekend shift premiums
- Free employee meals and parking
- Clear advancement pathways to management
- Supportive team environment
- Flexible scheduling around your life
Responsibilities
- Efficiently manage guest check-in/check-out processes
- Handle reservation inquiries and room assignments
- Process payments and maintain accurate financial records
- Resolve guest concerns with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards during all guest interactions
- Maintain a clean, organized front desk environment
Qualifications
- High school diploma or equivalent (GED accepted)
- Outstanding communication and interpersonal skills
- Basic computer proficiency (training provided)
- Exceptional customer service mindset
- Ability to multitask in fast-paced settings
- Punctuality and reliability for weekend shifts
- Positive attitude and eagerness to learn