Job Description
Join a thriving team at Premier Hospitality Solutions in the heart of Oklahoma City. We are currently seeking a friendly and organized Front Desk Agent to cover our busy weekend shifts. This is an excellent opportunity for those seeking a new career path with no experience required.
As the first point of contact for our guests, you will play a crucial role in ensuring a welcoming and professional atmosphere. We pride ourselves on excellent customer service and offer a supportive environment for growth.
Why Apply?
- Competitive hourly wage ($15.00 - $18.00)
- Flexible weekend schedules
- Paid training provided
- Opportunity for advancement within the company
Responsibilities
- Greet and Welcome: Provide a warm, professional welcome to guests upon arrival and departure.
- Check-in/Check-out: Process guest registrations, payments, and key card issuance efficiently.
- Reception Duties: Answer incoming phone calls, route messages, and handle general inquiries.
- Front Desk Management: Maintain the front desk area, ensuring it is tidy, organized, and well-stocked.
- Mail and Packages: Sort and distribute incoming mail and packages to guest rooms promptly.
- Guest Assistance: Provide directions, local recommendations, and resolve any guest concerns immediately.
- Administrative Tasks: Assist with data entry, filing, and light clerical duties as needed.
Qualifications
- No Experience Required: Perfect for entry-level candidates looking to start a career in hospitality.
- Communication Skills: Excellent verbal and written communication skills in English.
- Interpersonal Skills: Friendly, approachable, and able to interact with people from diverse backgrounds.
- Computer Literacy: Basic proficiency with computers and point-of-sale systems.
- Reliability: Must be punctual and committed to the weekend shift schedule.
- Attention to Detail: Ability to accurately process paperwork and handle cash transactions.
- Customer Service Orientation: A genuine desire to help and satisfy guests.