Job Description
Join Our Team at The Sterling Group!
We are currently seeking a dedicated and professional Front Desk Agent to join our team in the heart of Portland, Oregon. If you thrive in a dynamic environment and have a passion for hospitality, we want to hear from you. This is a fantastic opportunity to work weekends while enjoying a flexible schedule and a vibrant team culture.
In this role, you will be the face of our organization, ensuring every visitor feels welcome and valued. You will play a crucial role in maintaining our high standards of service and operational excellence. If you are looking for a rewarding part-time position in a prestigious setting, apply today.
Responsibilities
- Provide exceptional front-line support to visitors, clients, and employees at our Portland location.
- Manage the reception area, ensuring it remains welcoming, organized, and pristine at all times.
- Handle incoming calls, route inquiries, and manage the switchboard with professionalism and efficiency.
- Process incoming and outgoing mail, packages, and deliveries, maintaining accurate logs.
- Monitor building security systems and assist with access control procedures for staff and guests.
- Coordinate with maintenance teams to address facility issues and ensure a safe environment.
- Assist with event coordination and administrative support as needed.
Qualifications
- High school diploma or GED required; prior hospitality or reception experience is preferred.
- Must be available to work alternating weekends (Saturday and Sunday) and occasional holidays.
- Strong interpersonal and communication skills with a focus on customer service excellence.
- Proficiency in MS Office suite and property management software (e.g., FrontDesk, AppFolio) is a plus.
- Professional appearance and a positive, can-do attitude.
- Ability to multitask effectively and solve problems quickly in a fast-paced environment.