Job Description
Are you looking for a weekend job in Tampa that offers flexibility and growth? Tampa Bay Hospitality Group is currently hiring Front Desk Agents for our premium hotel location in downtown Tampa. We are looking for outgoing individuals who want to kickstart their career in the hospitality industry, even if you have no prior experience.
As a Front Desk Agent, you will be the face of our brand, ensuring every guest feels welcome and valued. We offer a supportive work environment, competitive pay, and excellent training for those eager to learn.
Why Choose This Weekend Role?
- Great Pay: Earn between $15.00 and $18.00 per hour.
- No Experience Needed: We provide full training.
- Flexible Scheduling: Perfect for students or those with other week jobs.
- Perks: Employee discounts, free meals, and career advancement.
Responsibilities
- Greet guests warmly upon arrival and departure to ensure a memorable first and last impression.
- Process check-ins and check-outs efficiently using the property management system (PMS).
- Answer incoming phone calls and emails, directing inquiries to the appropriate department promptly.
- Handle cash and credit card transactions with high accuracy and integrity.
- Maintain a clean, organized, and welcoming front desk and lobby area.
- Resolve guest complaints or issues with a solution-oriented attitude.
- Assist with luggage handling and provide recommendations for local dining and attractions.
Qualifications
- Must be at least 18 years of age.
- High school diploma or GED is preferred but not mandatory.
- Strong verbal communication skills and a friendly, professional demeanor.
- Basic computer literacy and typing speed.
- Ability to stand for long periods and lift up to 20 lbs.
- Must be available to work weekends (Saturday and Sunday).
- Reliable transportation is required.