Job Description
Join our award-winning Nashville hotel team as a Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences with weekly paychecks. Enjoy competitive compensation, comprehensive benefits, and career growth in Music City's vibrant hospitality scene. Perfect for detail-oriented individuals passionate about customer service and hotel operations.
Responsibilities
- Manage check-in/check-out procedures with efficiency and warmth
- Handle guest inquiries, reservations, and payment processing
- Resolve guest concerns with professionalism and discretion
- Coordinate with housekeeping and maintenance teams
- Maintain accurate guest records and billing information
- Process payments and manage cash drawer responsibilities
Qualifications
- 1+ years hotel front desk or customer service experience
- Proficiency with hotel management systems (Opera, Fidelio)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including weekends/holidays
- Valid Tennessee driver's license (if required for property errands)
- High school diploma or equivalent
- Basic knowledge of Nashville attractions and services