Job Description
Join our dynamic team at Grand Plaza Hotels as a Front Desk Agent! We're seeking enthusiastic individuals to deliver exceptional guest experiences in the heart of Philadelphia. Enjoy weekly pay, comprehensive training, and a supportive environment perfect for career growth. No prior experience required – we provide all the tools you need to succeed!
Our Philadelphia location offers competitive benefits, flexible scheduling, and opportunities for advancement. If you're passionate about hospitality and ready to start a rewarding career, apply today!
Responsibilities
- Check in/out guests efficiently while maintaining high service standards
- Manage reservations and room assignments using hotel software
- Handle guest inquiries, requests, and resolve complaints promptly
- Process payments and maintain accurate billing records
- Collaborate with housekeeping and maintenance teams
- Perform basic administrative tasks including phone handling
- Uphold safety and security protocols
Qualifications
- No experience required – full training provided
- High school diploma or equivalent
- Strong communication and customer service skills
- Basic computer proficiency
- Ability to work flexible hours including weekends
- Professional appearance and demeanor
- Positive attitude and problem-solving mindset
- Valid work authorization in the US