Job Description
Join Philadelphia's premier luxury hotel where weekly pay meets premium hospitality! We're seeking passionate professionals to deliver exceptional guest experiences in the heart of the city. Enjoy competitive compensation, flexible scheduling, and career growth opportunities in a vibrant, award-winning environment.
Responsibilities
- Manage check-in/check-out processes with precision and warmth
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate reservation records
- Collaborate with housekeeping and maintenance teams
- Upsell hotel amenities and special packages
- Ensure compliance with safety and security protocols
Qualifications
- 1+ years hotel or customer service experience
- Proficiency in property management systems (Opera, Delphi)
- Exceptional communication and problem-solving skills
- Flexible availability including nights/weekends
- High school diploma or equivalent
- Basic knowledge of Philadelphia attractions