Job Description
Join our award-winning team at the prestigious Savannah Grand Hotel! We're seeking charismatic Front Desk Agents to deliver exceptional guest experiences in the heart of Georgia's vibrant hospitality scene. Enjoy weekly pay, competitive benefits, and a supportive work environment where your customer service skills shine. If you thrive in fast-paced settings and take pride in creating memorable stays, apply today!
Responsibilities
- Check-in/out guests efficiently with warm, personalized service
- Manage reservations, room assignments, and billing inquiries
- Address guest concerns promptly with solution-oriented approaches
- Collaborate with housekeeping and maintenance teams
- Maintain accurate guest records and property management systems
- Process payments and handle cash/credit transactions securely
- Execute upselling opportunities for room upgrades and amenities
Qualifications
- 1+ years hospitality or customer service experience required
- Proficiency with property management systems (e.g., Opera, Fidelio)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Valid driver's license and reliable transportation
- Flexible availability including weekends/holidays