Job Description
Join our award-winning beachfront resort in Virginia Beach as a Front Desk Agent and enjoy the convenience of weekly pay! We're seeking a dynamic hospitality professional to deliver exceptional guest experiences while managing check-in/check-out processes, reservations, and guest inquiries. With competitive hourly rates and immediate benefits including free meals and employee discounts, this is your opportunity to advance your career in hospitality while enjoying Virginia's premier coastal destination.
Responsibilities
- Manage seamless check-in/check-out procedures for resort guests
- Handle reservations, room assignments, and billing inquiries
- Resolve guest concerns with exceptional service and professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management software efficiently
- Uphold resort standards for cleanliness and safety protocols
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in hotel management systems (Opera preferred)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Valid driver's license and reliable transportation
- Basic math and cash handling skills
- Positive attitude and guest-focused mindset