Job Description
Join our award-winning hospitality team at Grand Horizon Hotels in vibrant Portland! We're seeking dynamic Front Desk Agents to deliver exceptional guest experiences with weekly pay. Enjoy competitive compensation, comprehensive benefits, and career growth in one of Oregon's most exciting cities. If you're passionate about service and thrive in fast-paced environments, apply today!
Responsibilities
- Check in/out guests efficiently while maintaining brand standards
- Manage reservations and optimize room assignments
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management systems (Opera preferred)
- Uphold safety protocols and emergency procedures
Qualifications
- 1+ years hotel front desk or customer service experience
- Exceptional communication and conflict resolution skills
- Proficiency with hotel management software
- Ability to work flexible shifts including nights/weekends
- Valid Oregon driver's license (if required for errands)
- High school diploma or equivalent
- Basic knowledge of Portland attractions and services