Job Description
Join our dynamic team as a Front Desk Agent where your exceptional service skills shine! We offer weekly pay, flexible shift schedules, and a vibrant work environment in the heart of Oklahoma City. As the first point of contact, you'll create memorable experiences for our guests while managing check-ins, reservations, and inquiries with precision. This role is perfect for detail-oriented individuals who thrive in fast-paced settings and value work-life balance with consistent weekly compensation.
Responsibilities
- Manage guest check-in/check-out processes efficiently using property management systems
- Handle reservations, room assignments, and special requests with professionalism
- Process payments and maintain accurate financial records
- Respond to guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams for seamless operations
- Monitor security protocols and ensure guest safety standards
- Perform administrative duties including filing, data entry, and report generation
Qualifications
- High school diploma or equivalent (hospitality certification preferred)
- Minimum 1 year customer service experience in hospitality or retail
- Proficiency with property management systems and MS Office
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong attention to detail and multitasking capabilities
- Valid driver's license and reliable transportation