Job Description
Join our award-winning hospitality team in Portland's vibrant downtown! Grand City Hotels is seeking a charismatic Front Desk Agent to deliver exceptional guest experiences with weekly pay. Enjoy competitive compensation, flexible scheduling, and career advancement opportunities in one of America's most livable cities. Benefits include: Health insurance, 401(k) matching, free parking, and employee discounts on dining and accommodations.
Responsibilities
- Check in/out guests efficiently with warm, personalized service
- Manage reservations and handle billing transactions accurately
- Resolve guest inquiries and complaints promptly
- Coordinate with housekeeping and maintenance teams
- Maintain security protocols for guest keys and property access
- Upsell hotel amenities and local attractions
- Process payments and maintain financial records
Qualifications
- 1+ years hotel front desk or customer service experience
- Proficiency in Opera or similar property management systems
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling abilities
- Valid Oregon driver's license (if required for errands)
- High school diploma or equivalent