Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent in Oklahoma City! We're seeking energetic professionals to deliver exceptional guest experiences with weekly pay and competitive benefits. This full-time role offers career growth opportunities in the heart of Oklahoma's thriving hospitality industry. Enjoy a supportive work environment, paid training, and the chance to work in luxury hotels across Texas and Oklahoma.
What We Offer:
- Weekly paychecks (no more waiting!) with direct deposit
- Comprehensive health benefits (medical/dental/vision)
- 401(k) with company match
- Employee discounts on hotel stays nationwide
- Free parking and meal discounts
Responsibilities
- Check in/out guests efficiently using PMS systems
- Manage reservations and room assignments
- Handle guest inquiries with exceptional service
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Resolve guest complaints promptly and professionally
- Maintain security protocols and guest confidentiality
Qualifications
- High school diploma or equivalent required
- 1+ years hotel front desk or customer service experience
- Proficiency in reservation systems (e.g., Opera, SynXis)
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic math and cash handling abilities
- Valid driver's license preferred
- Must pass background check and drug screening