Job Description
Join our award-winning team as a Front Desk Agent and experience the energy of Nashville with weekly pay! We're seeking charismatic professionals to deliver exceptional guest experiences at our downtown landmark hotel. This role offers competitive hourly rates, flexible shift schedules including nights/weekends, and immediate payment options. Perfect for hospitality pros who thrive in fast-paced environments and value financial stability. Enjoy perks like complimentary parking, employee discounts, and career advancement opportunities within our growing portfolio.
Responsibilities
- Check-in/check-out guests with efficiency and warm hospitality
- Manage reservations and optimize room assignments
- Handle billing inquiries and payment processing
- Coordinate with housekeeping and maintenance teams
- Operate property management systems (Opera/PMS)
- Resolve guest concerns with empathy and professionalism
- Maintain accurate shift reports and documentation
Qualifications
- 1+ years hotel front desk experience preferred
- Exceptional communication and multitasking skills
- Proficiency with PMS software and MS Office
- Flexible availability for rotating shifts (days/evenings/weekends)
- Strong problem-solving abilities under pressure
- Tennessee hospitality certification (or willingness to obtain)
- Basic math and cash handling accuracy
- Positive attitude and team player mindset