Job Description
Join our dynamic team as a Front Desk Agent at Baltimore Hospitality Group! We offer weekly pay and provide comprehensive training for motivated individuals with no prior experience. As the first point of contact for our guests, you'll create memorable experiences while working in a supportive environment. Enjoy competitive compensation, flexible scheduling, and opportunities for career growth within our award-winning hospitality chain.
Responsibilities
- Provide exceptional customer service and check-in/check-out assistance
- Manage reservations and room assignments using PMS software
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with special requests and VIP guest services
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Professional appearance and demeanor
- Ability to work flexible shifts including weekends
- Attention to detail and organizational skills
- Positive attitude and problem-solving mindset
- No experience required - we provide full training!