Job Description
Join our award-winning team at Grand Hotel Oklahoma as a Front Desk Agent where your passion for hospitality meets the energy of Oklahoma City! We're seeking dynamic individuals to deliver exceptional guest experiences with the convenience of weekly pay. Enjoy competitive compensation, comprehensive benefits, and a vibrant workplace in the heart of OKC.
Responsibilities
- Check in/out guests efficiently while maintaining accuracy in reservation systems
- Handle guest inquiries with professionalism and resolve concerns promptly
- Process payments and manage financial transactions securely
- Coordinate with housekeeping and maintenance teams for seamless operations
- Upsell hotel amenities and services to enhance guest satisfaction
- Maintain a clean and organized front desk area
- Assist with emergency procedures and guest safety protocols
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends
- Proficiency with reservation software and basic MS Office
- Attention to detail and problem-solving abilities
- Valid Oklahoma driver's license (if required for errands)
- Basic cash handling experience