Job Description
Are you a hospitality professional looking for a rewarding career with weekly pay?
Join Grandview Hospitality in the heart of Albuquerque. We are looking for a dynamic Front Desk Agent to become the welcoming face of our hotel. In this role, you will ensure our guests feel valued from the moment they arrive. We offer a competitive benefits package, a supportive team environment, and the security of a weekly pay schedule.
Why Apply?
- Weekly Payroll: Get paid on time every week.
- Competitive Wages: Earn between $18.00 and $22.00 per hour.
- Modern Workplace: Join a team that values professionalism and growth.
Responsibilities
- Warmly greet and welcome guests upon arrival with a professional and friendly demeanor.
- Efficiently check guests in and out, verifying necessary documentation and payment methods.
- Manage the switchboard and front desk phones, answering inquiries and routing calls promptly.
- Process reservations, modify bookings, and handle cancellations accurately using the Property Management System.
- Maintain the cleanliness and organization of the front desk area, lobby, and public spaces.
- Assist guests with local recommendations, directions, and concierge services to enhance their stay.
- Handle cash and credit transactions with strict adherence to company policies and security protocols.
Qualifications
- High school diploma or GED required.
- Previous experience in hospitality, guest services, or front desk operations preferred.
- Proficiency with computer systems and Property Management Software (PMS).
- Strong verbal communication and interpersonal skills.
- Ability to work flexible shifts, including weekends, nights, and holidays.
- Must have a valid driver's license.