Job Description
Join our award-winning Memphis hotel team and transform your hospitality career! We're seeking passionate Front Desk Agents to deliver exceptional guest experiences with weekly paychecks. Enjoy competitive benefits, flexible scheduling, and opportunities for advancement in our luxury downtown location.
At Grand Hospitality Group, we value teamwork and recognize excellence. Our Memphis property offers state-of-the-art facilities and a supportive environment where your contributions are celebrated. Apply today to start your journey in premium hospitality!
Responsibilities
- Deliver personalized guest check-in/check-out experiences
- Manage reservations and room assignments efficiently
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Operate hotel management systems (PMS)
- Uphold brand standards and safety protocols
Qualifications
- 1+ years hotel or customer service experience
- Proficient in PMS systems (Opera, etc.)
- Exceptional communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Valid Tennessee hospitality certification preferred
- Flexible availability including weekends/holidays
- Basic math and cash handling proficiency
- Positive attitude with service-oriented mindset