Job Description
Join our award-winning hospitality team as a Front Desk Agent and kickstart your career in the thriving Oklahoma City hospitality industry! We're seeking enthusiastic individuals with no prior experience who are passionate about delivering exceptional guest experiences. Enjoy competitive pay, comprehensive training, and opportunities for advancement in a dynamic work environment. Perfect for career changers and recent graduates looking to grow in customer service and hotel operations.
Responsibilities
- Warmly welcome and check in/check out guests with professionalism and efficiency
- Manage reservations, room assignments, and billing inquiries accurately
- Handle guest requests promptly and resolve issues with a solutions-oriented approach
- Maintain detailed records of guest interactions and transactions
- Collaborate with housekeeping and maintenance teams to ensure smooth operations
- Uphold brand standards through consistent service delivery
- Utilize property management software with confidence after training
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent (GED)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficient in basic computer operations (we'll teach the rest!)
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn new systems
- Flexibility to work weekends, evenings, and holidays