Job Description
Join our dynamic hospitality team at Grand Plaza Hotel, where exceptional service meets vibrant Denver living! We're seeking a passionate Front Desk Agent to be the welcoming face of our luxury property. Enjoy weekly pay, competitive benefits, and a supportive environment where your career in hospitality can flourish. Located in Denver's thriving Cherry Creek district, you'll work alongside industry professionals committed to guest excellence.
What We Offer:
- Weekly pay (no more waiting for monthly checks!)
- Comprehensive health benefits package
- Hotel discounts worldwide
- Career advancement opportunities
- Flexible scheduling options
Responsibilities
- Check in/out guests efficiently with warm professionalism
- Manage reservations and room assignments accurately
- Process payments and maintain financial records
- Resolve guest inquiries and concerns promptly
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management software (Opera/Micros)
- Upsell hotel services and amenities
- Maintain a clean and organized front desk area
Qualifications
- Minimum 1 year hotel front desk experience
- Proficient in reservation systems and POS software
- Exceptional customer service skills
- Strong communication and problem-solving abilities
- Ability to multitask in fast-paced environments
- Basic math and cash handling skills
- Flexible availability including nights/weekends
- High school diploma or equivalent required