Job Description
Join our award-winning hotel team in Long Beach, PA as a Front Desk Agent and enjoy the stability of weekly pay! We're seeking energetic professionals to deliver exceptional guest experiences while managing check-in/check-out processes, reservations, and inquiries. This role offers competitive compensation, benefits, and a vibrant team environment. If you thrive in fast-paced hospitality settings and value financial predictability, apply today!
Responsibilities
- Manage seamless guest check-in/check-out procedures with attention to detail
- Handle reservations, room assignments, and billing inquiries accurately
- Resolve guest concerns promptly to ensure satisfaction
- Maintain comprehensive knowledge of hotel amenities and local attractions
- Process payments and manage cash drawer with precision
- Collaborate with housekeeping and maintenance teams
- Uphold cleanliness and professionalism at the front desk area
Qualifications
- Previous front desk or hospitality experience preferred
- Exceptional customer service and communication skills
- Proficiency with hotel management software (e.g., Opera, PMS)
- Ability to multitask in high-pressure situations
- Strong problem-solving and conflict resolution abilities
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required