Job Description
Are you a friendly face looking for a rewarding career in hospitality? Oceanview Resort & Spa is currently seeking a dedicated Front Desk Agent to join our dynamic team. We pride ourselves on exceptional guest service and offer weekly pay to ensure our team members are rewarded for their hard work immediately.
Whether you are starting your first job or looking to switch careers, our team provides comprehensive on-the-job training. If you have a positive attitude and a passion for helping others, we want to meet you!
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a memorable first impression.
- Handle check-ins and check-outs efficiently using our property management system.
- Answer incoming phone calls and emails promptly to address guest inquiries and requests.
- Manage front desk operations, including mail distribution and package handling.
- Assist guests with local recommendations, directions, and hotel information.
- Maintain the cleanliness and organization of the reception area and lobby.
- Process payments and balance daily financial transactions accurately.
Qualifications
- High school diploma or equivalent required.
- No prior hospitality experience is necessary; we provide full training.
- Excellent verbal communication and interpersonal skills.
- Proficiency with basic computer applications and reservation software.
- Able to work flexible hours, including weekends and holidays.
- Strong problem-solving abilities and a friendly demeanor.