Job Description
Join our award-winning team as a Front Desk Agent in the heart of Baltimore! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences. Enjoy weekly pay, comprehensive training, and a dynamic work environment. If you're passionate about hospitality and ready to grow your career, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional appearance
- Assist with valet services and concierge duties
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Proficient with basic computer applications
- Ability to multitask in fast-paced settings
- Customer service mindset with problem-solving aptitude
- Flexible availability including weekends/holidays
- Positive attitude and willingness to learn
- Valid Maryland driver's license preferred