Job Description
Join our award-winning hospitality team as a Front Desk Agent in Cleveland! We're seeking motivated individuals with no prior experience to deliver exceptional guest experiences. Enjoy weekly pay, comprehensive training, and career growth opportunities in a dynamic environment. If you're passionate about service and ready to start your hospitality journey, apply today!
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments with accuracy
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Professional appearance and customer service mindset
- Ability to multitask in fast-paced settings
- Flexible availability including evenings/weekends
- No experience required - comprehensive training provided
- Must pass background check and drug screening