Job Description
Join our dynamic team as a Front Desk Agent at Oakland Hospitality Group! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences in our vibrant Oakland location. Enjoy the flexibility of part-time work with weekly pay, comprehensive training, and a supportive environment designed for career growth. If you're passionate about hospitality and eager to start your professional journey, apply today!
Responsibilities
- Provide warm, professional welcome and check-in/check-out services to all guests
- Manage reservations, room assignments, and billing inquiries with precision
- Address guest concerns promptly and coordinate with housekeeping/management teams
- Operate property management systems (training provided) and maintain accurate records
- Assist with local recommendations, transportation arrangements, and special requests
- Uphold strict cleanliness standards in lobby and common areas
- Collaborate with cross-functional departments to ensure seamless guest experiences
Qualifications
- No prior experience required – we provide comprehensive onboarding
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Proficient in basic computer applications (training available)
- Ability to multitask in a fast-paced environment
- Positive attitude and commitment to guest satisfaction
- Flexibility to work evenings, weekends, and holidays
- Valid California driver's license (if transportation assistance needed)