Job Description
Are you searching for a stable career with Weekly Pay and the flexibility you need? Horizon Hospitality Solutions is currently hiring a friendly and professional Front Desk Agent to join our team in the heart of Orlando, Florida. We are proud to offer No Experience Required positions for motivated individuals looking to kickstart their hospitality career.
As a Front Desk Agent, you will be the first point of contact for our guests, ensuring they have a memorable stay. We provide comprehensive training and a supportive environment where you can grow professionally. Join us and enjoy great benefits, a positive work culture, and a paycheck you can rely on every week.
Responsibilities
- Greet guests warmly and professionally upon arrival, managing check-ins and check-outs efficiently.
- Answer and direct incoming phone calls and emails promptly to ensure seamless communication.
- Process payments accurately using the property management system.
- Handle guest inquiries, complaints, and special requests with a solution-oriented mindset.
- Assist with lobby maintenance to ensure a clean, welcoming, and safe environment for guests.
- Collaborate with housekeeping and maintenance teams to address guest needs immediately.
Qualifications
- Must be at least 18 years of age.
- Strong communication skills and a friendly, outgoing personality.
- Ability to stand for long periods and work flexible shifts, including weekends and holidays.
- Basic computer proficiency and attention to detail.
- Reliable transportation is required.