Job Description
Join our award-winning team as a Front Desk Agent in the heart of Oklahoma City! We offer competitive weekly pay, flexible shift schedules, and a vibrant work environment. Be the first point of contact for guests, ensuring exceptional service while managing check-ins, check-outs, and daily operations. Enjoy career growth opportunities and a supportive team culture. Apply now and transform your career in hospitality!
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservations and room assignments
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management software effectively
- Uphold brand standards and service excellence
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with hotel management systems
- Ability to work flexible shifts (evenings/weekends)
- Basic computer and cash handling skills
- Positive attitude and team-oriented mindset