Job Description
Join Our Award-Winning Team in Sacramento!
Are you ready to kickstart your career in the dynamic world of hospitality? Grand Horizon Hotels & Resorts is currently seeking enthusiastic and reliable individuals to join our front-of-house team. We are looking for entry-level talent to help us create unforgettable guest experiences in the heart of California's capital.
As a rapidly expanding hotel group, we value passion, reliability, and a can-do attitude. Whether you are looking to start your journey in hospitality or advance your career in a supportive environment, this is the perfect opportunity for you.
Why Join Us?
- Competitive Pay: Earn between $15.00 and $18.00 per hour.
- Flexible Shift Work: We offer various schedules to accommodate your lifestyle.
- Growth Opportunities: Clear pathways for promotion within the Grand Horizon family.
- Modern Benefits: Health insurance, paid time off, and employee discounts.
Responsibilities
- Greet and Welcome: Provide a warm, professional greeting to all guests upon arrival and departure.
- Guest Assistance: Handle inquiries, provide directions, and resolve guest concerns promptly to ensure a 5-star experience.
- Check-In/Out: Efficiently manage the check-in and check-out processes using our Property Management System (PMS).
- Front Desk Operations: Answer incoming calls, manage voicemails, and coordinate room service requests.
- Area Maintenance: Assist in maintaining the cleanliness and appearance of the lobby, reception area, and common spaces.
- Security Protocols: Adhere to all safety and security procedures to ensure a secure environment for guests and staff.
- Team Collaboration: Work closely with housekeeping, maintenance, and culinary teams to ensure seamless operations.
Qualifications
- Education: High school diploma or GED equivalent is preferred.
- Experience: No prior hospitality experience required; we provide comprehensive training for entry-level candidates.
- Demeanor: A friendly, outgoing, and professional attitude with excellent interpersonal skills.
- Communication: Strong verbal communication skills and the ability to write clearly.
- Reliability: Punctuality and a strong work ethic are essential.
- Flexibility: Willingness to work various shifts, including weekends, nights, and holidays.
- Technology: Basic computer literacy and familiarity with MS Office or similar software.