Job Description
Join our award-winning Philadelphia hotel as a Front Desk Agent and experience the perfect blend of hospitality excellence and financial stability! We offer competitive hourly rates plus tips, with weekly pay to ensure your hard work is rewarded promptly. As the first point of contact for our guests, you'll create memorable experiences while enjoying a dynamic work environment in the heart of Philadelphia's vibrant downtown.
Why Choose Us?
• Weekly pay (every Friday)
• Comprehensive benefits package (health/dental/vision)
• Professional development opportunities
• Employee discounts on hotel stays and dining
• Positive team culture in a luxury setting
Responsibilities
- Greet and register guests with exceptional professionalism and efficiency
- Manage reservations, check-ins/check-outs, and billing processes
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Utilize property management systems (e.g., Opera) effectively
- Uphold brand standards and safety protocols
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency in property management software (Opera, Opera Cloud)
- Exceptional communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Basic math and cash handling accuracy
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required