Job Description
Join our dynamic hospitality team as a Front Desk Agent in the heart of Portland! We're seeking energetic professionals to deliver exceptional guest experiences with the flexibility of weekly pay and varied shift schedules. Perfect for students, night owls, and those seeking work-life balance. Enjoy competitive hourly rates, comprehensive training, and a vibrant work environment in Oregon's most livable city. Apply today and start earning weekly!
Responsibilities
- Check in/out guests efficiently while maintaining accuracy in reservation systems
- Handle guest inquiries, complaints, and requests with exceptional service
- Process payments, manage cash drawer, and reconcile daily transactions
- Coordinate with housekeeping and maintenance teams for guest room readiness
- Operate property management software (Opera, Fidelio, or similar)
- Uphold brand standards through professional appearance and communication
- Assist with local recommendations and tourist information
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 6+ months customer service or front desk experience
- Proficiency in Microsoft Office and property management systems
- Flexible availability including nights, weekends, and holidays
- Strong problem-solving and conflict resolution skills
- Basic math aptitude for financial transactions
- Ability to stand for extended periods and lift up to 25 lbs
- Valid Oregon driver's license (if airport shuttle duties required)