Job Description
Join our dynamic hospitality team as a Front Desk Agent in vibrant Austin, TX! We offer competitive weekly pay, flexible shift schedules, and a supportive work environment. Perfect for energetic professionals who thrive in customer-facing roles. Enjoy Austin's unique culture while building your career in hospitality with immediate start opportunities.
Responsibilities
- Manage guest check-in/check-out procedures efficiently
- Handle reservations, inquiries, and payment processing
- Maintain accurate front desk records and room status updates
- Resolve guest concerns with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Process payments and manage cash drawer operations
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with reservation systems (e.g., Opera, PMS)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling abilities
- High school diploma or equivalent required
- Valid Texas driver's license preferred