Job Description
Join our award-winning team as a Front Desk Agent in the heart of Dallas! We're seeking energetic professionals to deliver exceptional guest experiences with weekly pay and flexible shift schedules. Enjoy competitive benefits, career growth opportunities, and a dynamic work environment in Texas' premier hospitality destination.
Responsibilities
- Check in/out guests efficiently while maintaining accurate reservation records
- Process payments and manage billing inquiries with precision
- Resolve guest concerns promptly to ensure satisfaction
- Coordinate housekeeping and maintenance requests
- Operate hotel management systems (PMS) and POS technology
- Assist with concierge services and local recommendations
- Uphold brand standards through professional communication
Qualifications
- 1+ years hospitality or customer service experience
- Proficiency in hotel management software (Opera, etc.)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic math and cash handling accuracy
- Valid Texas driver's license preferred
- High school diploma or equivalent required