Job Description
Join our dynamic hospitality team as a Front Desk Agent in Jacksonville, FL! We offer competitive weekly pay, flexible shift schedules, and a supportive work environment. Perfect for career-driven professionals seeking stability in the hospitality sector. Enjoy comprehensive benefits, career advancement opportunities, and a vibrant team culture. Apply today to start your journey with us!
Responsibilities
- Manage guest check-ins/checkouts with precision and efficiency
- Handle reservations and room assignments using property management systems
- Resolve guest inquiries and complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Maintain a clean and organized lobby area
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk or customer service experience
- Proficiency in property management software (e.g., Opera)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic math and cash-handling abilities
- Professional appearance and positive attitude