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Hospitality & Tourism 🏢 Full Time ⭐️ Verified

Front Desk Associate - Entry Level - Shift Work - Los Angeles, CA

The Grand Horizon Hotel
Los Angeles
Estimated Salary
USD 18 – USD 22
New
Live Update
31 Agustus 2026
Deadline
31 Agu 2027

Job Description

Are you looking for an exciting career opportunity in the hospitality industry? The Grand Horizon Hotel is currently seeking motivated and friendly individuals to join our front-of-house team. We offer a fantastic environment for career growth, competitive pay, and flexible shift work options.

In this Entry Level position, you will serve as the face of our hotel, ensuring every guest feels welcome and valued. We pride ourselves on delivering world-class service and are looking for candidates who are eager to learn and grow within our organization.

Why You Should Apply:

  • Competitive Pay: Starting at $18.00/hour with performance-based bonuses.
  • Flexible Scheduling: Shift work opportunities available including day, evening, and overnight shifts.
  • Training: Comprehensive training programs provided to help you succeed.
  • Benefits: Health, dental, and vision insurance for full-time employees.
  • Perks: Employee discounts on dining, spa services, and room rates.

What You Will Do:

You will be responsible for managing guest arrivals and departures, answering inquiries, and maintaining the high standards of our lobby. If you have a positive attitude and a strong work ethic, we want to meet you.

Responsibilities

  • Check-in and check-out guests efficiently using the property management system (PMS).
  • Answer incoming phone calls professionally and route them to the appropriate department.
  • Process payments and handle guest inquiries regarding local attractions and dining.
  • Monitor the lobby area to ensure it is clean, organized, and welcoming at all times.
  • Assist with luggage handling and valet services as required.
  • Address guest complaints or concerns with patience, empathy, and professionalism.
  • Collaborate with housekeeping and maintenance teams to ensure rooms and public spaces are ready.
  • Qualifications

  • High school diploma or GED is preferred.
  • No prior hospitality experience required; we train all new hires.
  • Strong customer service skills with a friendly and professional demeanor.
  • Ability to work flexible shifts, including nights, weekends, and holidays.
  • Basic computer literacy and typing skills.
  • Reliable transportation is a must.
  • Ability to stand for extended periods and lift moderate amounts of weight.
  • Required Skills

    Customer Service Hotel Operations Front Desk Microsoft Office Time Management Communication Shift Work Teamwork

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