Job Description
Are you seeking a rewarding career in the hospitality industry? Pikes Peak Hospitality Group is currently looking for enthusiastic individuals to join our dynamic team as Front Desk Associates.
Immediate Hire Available: We are looking for candidates ready to start immediately. No prior experience is necessary; we provide comprehensive on-the-job training to help you succeed. If you are looking for a stable job with growth opportunities in Colorado Springs, this is the perfect place to start your career.
Join us in creating unforgettable guest experiences and enjoy a supportive work environment with competitive benefits.
Responsibilities
- Greet and welcome guests warmly upon arrival and departure with a smile.
- Check guests in and out efficiently using our property management systems.
- Answer incoming phone calls and assist with reservations and general inquiries.
- Process payments and handle guest requests, including concierge services.
- Maintain a clean, organized, and welcoming front desk area.
- Resolve guest complaints or issues in a professional and timely manner.
- Assist with light administrative tasks and lobby maintenance.
Qualifications
- Strong communication skills and a friendly, professional demeanor.
- Ability to work flexible hours, including weekends and holidays.
- Basic computer literacy and comfort with using software applications.
- Reliable and punctual with a positive attitude.
- Willingness to learn and adapt to hotel operations.
- High school diploma or equivalent required.