Job Description
Join Kansas City's premier hospitality destination as a Full-Time Guest Services Associate at our downtown luxury hotel. No experience needed—comprehensive training provided! We're seeking energetic individuals passionate about creating exceptional guest experiences. Enjoy competitive pay, benefits, and career growth opportunities in the heart of the city.
Why Join Us?
• Industry-leading training program
• Health/dental/vision insurance after 90 days
• 401(k) with company match
• Hotel & dining discounts
• Tuition assistance programs
Responsibilities
- Check-in/out guests with warm professionalism
- Manage reservations and room assignments
- Resolve guest inquiries and concerns promptly
- Process payments and financial transactions accurately
- Coordinate with housekeeping and maintenance teams
- Maintain organized front desk operations
- Promote hotel amenities and local attractions
- Uphold brand standards and service protocols
Qualifications
- No experience required – we train the right candidates!
- High school diploma or equivalent
- Outstanding communication skills
- Strong attention to detail
- Ability to multitask in fast-paced environment
- Basic computer proficiency
- Flexible schedule availability
- Positive attitude and teamwork mindset